Customer Reviews for Classic of Denton - Chrysler - Jeep - Dodge, Denton, TX

Hi Rick,

I think word travels fast at your dealership! I have had so many people responding that I will just copy the email I sent to Chris.  I replied to Tom M. and Chris about our wonderful experience with your team on Monday night.

 Here is a copy of the email I sent to Chris.

 Hi Chris,

Absolutely, you can put my feedback on your website if you would like!

 I know that often times the compliments and good things are left unsaid and you don’t know what an excellent job everyone did.  I did respond to Tom who sent me an email today thanking him for such a wonderful experience. Here is what I said to him:

I wanted to say thank you so much for such a wonderful car buying experience!  We came there with the outlook that we were just looking, but of course ended up with a new wrangler!  Everyone there was helpful and friendly and made us feel comfortable.  We didn’t feel pressured at all to buy and couldn’t have asked for a more pleasant car buying experience!!  Thank you again for all of your help.

 Also, we appreciate the willingness of each person involved in our car buying experience to stay late and work with us.  Everyone was still smiling when it was hours past closing time and didn’t make us feel rushed at all. Knowing that each person was glad to help made us feel comfortable and reassured about buying our first Jeep Wrangler. We absolutely love our new car and to top it off we had the best experience at your dealership with your team!!!

 Please thank Tom M. Chip, Joshua for being so helpful and to you as well.

 

 Thanks,
Vanessa Sablar, MA, LPC
Program Manager Crisis Services LOPC



From: Heidi.A.Brown@ampf.com
Sent: Monday, April 30, 2012 2:37 PM
To: boblipp@classicofdenton.com
Subject: Car Experience



Hi Bob.  I wanted to Thank You for a wonderful car buying experience on Saturday.  We bought an 05 S60 Volvo from you.  We enjoyed our experience there at Classic and was happy that we found a car in our price range.  We also learned a few things about Volvo's while there, that was most helpful.  Your knowledge and experience and out going personality made buying a car from Classic a pleasant and unexpected surprise.  We will continue to do business with Classic of Denton in the future and will spread the word of what a great dealership you guys are.  Thanks again for making our not so good situation into a good one!  Have a great day.  


Sincerely,
Heidi A Brown

 
Ameriprise Financial Services, Inc.  
8604 Greenville Avenue, Suite A101 | Dallas, Texas 75243
Office: 214.420.7436 | Fax: 214.420.7437 | Mobile: 469.471.7892 | mark.b.cannon@ampf.com
Website: www.AmeripriseAdvisors.com/Mark.B.Cannon


Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Classic Chrysler Jeep Dodge Ram Mazda in Denton, TX, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Classic Chrysler Jeep Dodge Ram Mazda, allow us the opportunity to earn your business.

Dear Mr. Allen: On July 29th, I had the pleasure of visiting your dealership. My son Christopher lives in Denton and I, in New Orleans. I believe in preventive maintenance and he drives them until they break. My son had previously dealt with Todd Wright, so I asked for him. I informed Todd that we needed to address certain items. I also told him not to call me, if during the inspection, they discovered any needing attention. NOT A GOOD IDEA IF DEALING WITH UNSCRUPULOUS PEOPLE. Suffice it to say, Todd is representing you very professionally. Being in the selling business, you are fully aware that strong connections with customers count and if you have someone like Todd doing his thing, relationship building, you have a win-win situation. Please allow me to convey my appreciation for a very pleasant experience. You may rest assured that my son and I will be back. Best regards to Todd. Respectfully,
Good Morning Eddie, I wanted to take the time to let you know what a pleasant experience we had purchasing a pre-owned vehicle from your group on 8/23/11.  Mitch Trimmer was a delight to work with.  He was able to negotiate majority of the deal by phone, which worked out perfect us since we were commuting from Seagoville, TX.   Honestly, I would proudly recommend Classic of Denton to my friends.  I will also recommend that they utilize Mitch when visiting the dealership.  You have an asset with Mitch - He is an amazing salesman.  Please let him know we appreciate all of his hard work.   I also want to compliment your Finance Group.  Jack Newton was great in walking us through the process. More than likely I will make the long drive to Denton again to purchase my next vehicle from Mitch.  Thank you for your outstanding service!   God Bless and have a great day.   -Christy F.
"Makes me feel like the customer experience was far more important than their making a sale that day" ........... - Jane
"They had all the paperwork ready when we arrived and the vehicle was ready to test drive. After we got back from the test drive we were in and out of the dealership with the transaction complete and headed home with a minimum of wait."............... - Garland
"The other dealership was VERY reluctant to take me on a test drive and I had to goad them into letting me test drive after I was forced to imply that their dealership must not be trusting of its customers. At Classic Mazda, I was enthusiastically encouraged to take the car for a test drive and it was a very relaxing experience. The consultant was willing to let the car sell itself and do the work for him" Relaxed no-pressure atmosphere. Enthusiasm for their product.".................. - Ryan
"Greeted me quickly, provided quick service, called me when it was ready and had car waiting for me when I went to pick it up."............ - Matt
Darius was extremely willing to help us find exactly the car that we wanted. He was willing to search as far as we wanted to go to find what we wanted. He was a joy to work with."................. - Mary
Darius was honest and treated me with respect, something I didn't get from other dealers I considered doing business with. Although Classic is the furthest of my car dealership choices, I found it to be the best. This dealership was recommended to me and I will be recommending it to others".............. - Lukasz
Both Darius and Terri were fantastic to work with. The two of them made purchasing my Mazda 5 the most pleasurable experience I've had in acquiring a new vehicle. Classic Mazda, Darius and Terri should be commended on their professionalism and taking care of their customers." ....... - Gayan
Clarence was a pleasure to work with. No sale pressure from anyone. They were all consistently courteous and informative to all questions asked."............ - Jack
The sales team was very good. They didn't try and sell me anything I didn't want and respected my knowledge around the vehicle and research I had done. I think the total time at the dealership was too long for the transaction."........... - Paul
"I am always afraid it will cost alot more at the dealership for repairs, but these repairs were what i would have paid at Pep Boys." ................. - David
"More to the point of "they did not treat me like i was a dumb female". That is one thing I appreciate"............. - Mary
"I have been a long time customer of this dealership - they are always courteous and friendly."............ - Christine
"Excellent customer service!!!!! I'm still impressed and that was almost a month ago. WOW!!!!!!!!!!!............... - Melanie
Jeep Service Department "I purchased my car originally at Huffines Chrysler Jeep Kia and have recently started using Classic of Denton's service department. Their staff is very friendly and knowledgeable." - Elizabeth 2008 Jeep Commander
"I purchased my 2005 Dodge Caravan at Jim McNatt Toyota Honda. I am always very pleased with how friendly and professional Classic Chrysler Jeep Dodge service department is. It's very convenient to get my oil changed there." - Sharon 2005 Dodge Caravan
Dodge Challenger Accessories “I just purchased my 2010 Dodge Challenger and had my Dodge Accessories installed. Classic Dodge Service department has great people to work and the Mopar Bucks were a great incentive to buy!” 04/27/2010 - Shauna Lott 2010 Dodge Challenger
“Great staff to work with! The shuttle service is awesome when I need to drop my car off for service or maintenance” 05/10/2010 - Josh 2010 Dodge Journey
“Classic Dodge of Denton service department is very attentive and focused on detail. I just purchased my vehicle from Bill Utter Ford and wouldn’t use any other place than Classic for all my service needs.” - Joe 2007 Dodge Ram 1500
“Service advisors are very well organized. They were able to give me prices quickly on Firestone and Goodyear tires to make my decision easy.” - Arturo 2004 Dodge Stratus
“I use to service my Ram at Jim McNatt Toyota Honda but enjoy coming to Classic for all my service needs now. The staff is very professional and courteous and my oil changes are always done quickly.” - Melissa 2009 Dodge Ram 1500
“I purchased my Durango at Park Cities Chrysler Jeep. Coming to Classic for my service needs is convenient and always a pleasant experience.” - Heather 2008 Dodge Durango
Classic Dodge vs. Hoyt Dodge “Classic is by far the most pleasant service experience I have had with my Dodge Ram. I drive all the way from McKinney, TX for all my maintenance. I originally purchased my truck at Hoyt Dodge.” - Keith 2009 Dodge Ram 1500
Classic Was Our Choice “We took bids from 3 other dealers. Classic wasn’t the low bid on the 3 Dodge Ram trucks but because Kevin went out of his way to let us know that he & Classic really wanted to do business, we decided to with Classic Chrysler Jeep Dodge & Kevin for our purchases.” - Eric Laird, Bartonville Water 2010 Dodge Ram 3500 & 1500
We picked Classic... “Best buying experience in a long, long time. As a Chrysler Parts employee it was even easier than when we purchased our Dodge Nitro at Allen Samuels Alliance Chrysler Jeep Dodge” 0/13/2010 - Terry 2010 Dodge Ram 1500 Quad Cab Sport
“Our family had purchased from Kevin in the past at Grapevine Chrysler Jeep Dodge. We bought again from him because he went out of his way to make this purchase pain free & easy. We live in the Houston are now and Kevin delivered the Jeep Wrangler to our house. It was another GREAT experience!” 03/23/2010 - Michelle 2010 Jeep Wrangler
“We had a very pleasant & enjoyable buying experience. We will send friends and family if they want to experience the same.” 04/05/2010 - John & Diane 2010 Dodge Ram 2500 Laramie 4x4
"Overall the experience was great. The help I got from Jack was better than I expected. We traded in a 2007 Jeep Compass we purchased from Huffines in Denton, TX. We will be back in a year to purchase another truck from Classic and would recommend this dealer to anyone!" 05/10/2010 - Josh & Monique 2010 Dodge Journey
"I purchased my 2007 Dodge Ram 3500 from Stanley Chrysler Jeep Dodge in Brownwood, TX that I traded in for a 2010 Dodge Ram 3500 at Classic Dodge Chrysler Jeep. The truck purchase was simple, great service and the truck was even delivered to me in Fredricksburg, TX. A great purchasing experience." 05/07/2010 - Gary K. 2010 Dodge Ram 3500
Worth the drive "Mike (sales associate) has helped me in the past so driving up to Denton from Fort Worth was well worth the trip. All the staff was very kind and helpful at Classic." 04/03/10 - Donald L. Fort Worth, TX 2010 Chrysler 300
"Classic DCJ treated me right. No hassles. Took care of the Mopar accessory add ons and even picked up my trade (2010 Chevy Camaro purchased from Huffines Chevrolet)." 03/20/10 - Rus B 2010 Dodge Ram 2500
"Classic gave me exactly what I wanted for my 2008 Cadillac CTS I purchased from James Wood" 03/17/10 - Esteban E. 2010 Dodge Challenger
"We loved the attitude of the entire dealership. Very different from Carmax where we purchased our last vehicle" - Xriston T. 2010 Dodge Nitro
"Loved the overall customer service at Classic. We purchased our last Dodge Ram at Manuel Dodge." 03/16/10 - Amy P. Crossroads, TX 2010 Dodge Journey
"I purchased my 2008 Chrysler Sebring at Preston Chrysler Jeep. I do all my service at Classic because their staff is efficient, well organized and enjoyable to deal with." - David G. Little Elm, TX 75068 2008 Chrysler Sebring
"My daughter goes to school in Denton and needed her brakes looked at. Classic did a great job fixing her vehicle quickly and at a very reasonable price. As a parent I completely trust Classic to make sure my daughters vehicle is taken care of." - Meagan E. Cleburne, TX 76205 2006 Jeep Grand Cherokee
"Service department was no hassle. They were very courteous and professional." - Dee C. Decatur, TX 2008 Dodge Ram Diesel
"I trust Bobby in the service department. I've had some bad experiences at Bill Utter Ford across the street so it's nice to feel like I'm being taken care of." - Rex S. Denton, TX 76205 2003 Lincoln Town Car
"Service department did a great job at getting me in and out quickly" - Jack D. Sanger, TX 76266 2007 Dodge Ram 1500
"Really easy to get vehicle in for service. They even delivered my Caravan I bought at Huffines Kia to me when it was ready!" - Mitch B. Denton, TX 76210 2008 Dodge Caravan
"Hands on attention and they went out of their way to find the problem with my horn and radio. I will definitely be back for future service." - Beth S. Sanger, TX 76226 2001 Chrysler PT Cruiser
"Very pleased that my Durango that I purchased at Grapevine Dodge Chrysler Jeep was done when promised." - Andrew B. Euless, TX 76040 2002 Dodge Durango
"I'm really glad Classic still offers service and repair for Lincoln cars even though they don't sell that brand anymore." - Kevin M. Denton, TX 76207 2003 Lincoln Town Car
"We prefer Classic's service team over Randall Noe's" - Ann W. Lampasas, TX 76550 2008 Jeep Wrangler
"Classic is by far the quickest service department we have found. They do a great job." Customer previously serviced at Huffines Kia in Denton, TX and Jim McNatt in Lewisville, TX - Ray C. Denton, TX 76209 2007 Dodge Charger
"Great service, super job by advisor, vehicle was ready when promised." - Glen D. Lantana, TX 76226 2008 Chrysler Sebring
"Great Team work. Super job by all the service staff. Great at communicating the issues and how to fix them" - Doug O. Argyle, TX 2008 Jeep Commander
"Very friendly and helpful service department. Prefer Classic to Park Cities service department in Dallas" - Emily F. Mesquite, TX 75181 1997 Jeep Grand Cherokee
"Service department was faster than Glen Polk in Gainesville, TX and Jim McNatt in Denton, TX" - Mark P. Denton, TX 76210 2005 Dodge Ram 3500